Privacy Policy

Who We Are

PubKitchens (“we”, “us”, “our”) operates the website pubkitchens.co.uk. We are a UK-based marketplace connecting food operators with pub kitchen spaces. You can contact us at contact@pubkitchens.co.uk.

What Data We Collect

When you use our site, we may collect:

• Account information — name, email address, phone number, and business details provided when you create a profile.
• Profile data — business type, cuisine, budget range, preferred cities, kitchen use type, and other preferences.
• Chef page content (if you publish) — headline, bio, sample menu, photos, style tags, years of experience, previous venues, Instagram handle, website URL, and preferred cities.
• Interest data — which pub kitchen listings you register interest in.
• Contact requests — when someone uses your chef page's contact form, we store their name, email, pub name, and message so you have a record.
• Usage data — pages visited, time on site, and referral source, collected via analytics cookies.

How We Use Your Data

• To create and manage your account on PubKitchens.
• To match you with pub kitchens that suit your requirements.
• To share your profile with verified pub partners for the purpose of arranging kitchen introductions.
• To send you updates about kitchens matching your preferences.
• To improve our website and understand how users interact with our platform.

Public Chef Pages

Publishing a chef page is opt-in. Account creation alone does not make any of your information public — you must explicitly click “Publish” from your dashboard.

When you publish a chef page:

• The following fields become publicly visible at pubkitchens.co.uk/chef/your-name: name, headline, bio, sample menu, photos, style tags, years of experience, previous venues, Instagram handle, website URL, and preferred cities.
• Your email address, phone number, business-stage details, budget range, and contract preferences remain private — never shown on the public page and never accessible to site visitors.
• Your page is indexed by search engines (Google and similar) and will appear in search results. It also surfaces on relevant city pages.
• Visitors contact you via a form on your page. When they submit, we send you their message by email and store a copy for your records. We do not reveal your email address to the sender; they can only reply once you reply to them directly.
• You can unpublish at any time from your dashboard. Unpublished pages are removed from search results on their next crawl and from our city pages within 5 minutes.

Legal Basis for Processing

We process your personal data based on your explicit consent, given when you tick the consent checkbox on our registration forms. You can withdraw consent at any time by emailing contact@pubkitchens.co.uk or deleting your account.

Data Sharing

We share your profile information with pub partners solely for the purpose of matching you with suitable kitchen spaces. We do not sell your data to any third parties. We may also share anonymised, aggregated data with analytics providers.

If you publish a chef page, the fields listed in the “Public Chef Pages” section above become visible to anyone, including search engines. All other fields remain private and are never shared publicly.

Data Storage

Your data is stored securely using Supabase (hosted in the EU). Authentication is handled via one-time codes sent to your email. We do not store passwords.

Data Retention

We retain your personal data for up to 24 months from your last interaction with us. After this period, your data is automatically deleted. You can request deletion at any time.

Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you.
• Rectify inaccurate data.
• Request deletion of your data.
• Withdraw consent at any time.
• Lodge a complaint with the Information Commissioner's Office (ICO).

To exercise any of these rights, email contact@pubkitchens.co.uk.

Cookies

For details on how we use cookies, see our Cookie Policy.